That's all we have in the category blocking.  I'll add the mzstatic.com though, just in case.  Thanks!!     ... View more

Figured it out.  (I think, it's working now regardless) I added these into the allow list for content filtering.  They are the only things in there, and I've never had to do it before, but that is the only change I made. itunes.com itunes.apple.com appstore.com icloud.com apple.com ... View more

I'm thinking about rolling it back.   I believe we are using DNS filtering, I suppose I need to look into that as well. ... View more

We don't control the actual firewall, another organization does that.  We can get to apple.com from all of our iOS devices, at least from the ones tested.  Haven't checked Mac devices as we only have a few and they connect internally and  haven't been tested.  I can not honestly say that any rules have been changed on the firewall, but if the users drop off the Wifi they can connect to the App Store.  If they turn the Wifi back on , they can connect to the App store.  It's when they try to get to the App Store 20 minutes later that it doesn't connect.   So I don't know for sure if the cellular data is holding on at that time that they disconnect and reconnect that it continues to work.  If that makes sense. ... View more

Well they can drop off wifi, and the app store can connect.  Once they get back on wifi, they can connect, it doesn't stay connected though.  It will drop again, the only thing that has changed is the firmware update. ... View more