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jctech2025
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Member since Feb 15, 2024
yesterday
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yesterday
2 Kudos
Hi All, Just now seeing updates to this thread. Thanks for your input above. I searched for "Doogee Vmax Plus" as well and I didn't see it listed. I have never actually heard of it. I did some log troubleshooting provided by Meraki support and two errors did come up in the logs that I thought I might share: 1. W GmsSigVfyr: java.security.GeneralSecurityException: Package is not signed 2. DevicePolicyManager: Cannot add more managed profiles. I also found this article online: https://www.einfochips.com/blog/how-to-obtain-googles-gms-license-for-android-devices/ Though if he is able to download from the play store, I don't know that this is the issue. I just happened to find this. I did find a profile on the phone and removed it for the user. When we go to gmail and select his account, SM asks which account to use, and that's when we choose the work one. Where the issue starts. The doc that swap tuck provided, I'll check that out. At this point, I really want to know the root cause if possible. I'll stay tuned to more updates to this.
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a month ago
I read the document posted. For the staff member, we were going to deploy a BYOD which I have seen create a work profile. The issue is that, there is nothing specific on the phone that tells me why it can't create the profile or that it doesn't support Android Enterprise. When I have looked at SM logs before, all I really was able to view was if the profile was pulled or if an application was not installing.
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a month ago
I guess I thought if the phone was pulling the policy and installing SM it does. I haven't had to configure devices for Enterprise on the network in a few months. I'll review the doc.
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Jun 13 2025
2:00 PM
Hi All, I manage a client who uses his android to connect to company email. Due to a policy, he's required to have SM on his phone. When he goes to his gmail goes to sign into his account, he is prompted to install SM. We install it on his phone, then enter the network id, then specify his work email as the email to use. It continues to say it's unable to setup the profile. Normally when staff adds their email, SM installs and created a new profile. The device is a Doogee Vmax Plus. Not sure what would prevent his device from setting up when its seems its pulling the profile. Thoughts? Thanks,
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Enrollment
Jul 2 2024
11:34 AM
I have a case open with netgear as well, hoping I can determine the source/reason for the traffic.
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Jul 2 2024
10:23 AM
Ok, so the Loop detection is as the name implies, looking for the same frame on the same port? So the broadcast filtering, would that be to limit the amount of packets being sent for detection? Essentially to not overload how much can be processed on the port?
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Jul 1 2024
1:35 PM
It appears that the switch has Loop detection enabled by default, however it also has Broadcast Filtering, which is not enabled. Though it appears they both do the same thing? Still trying to get this one down.
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Jun 28 2024
9:39 AM
Yeah, this is the first I have heard about this type of broadcast. I have tested from multiple devices and I am seeing the same traffic. I'm trying to determine if it is a loop or if it is a check for a loop, either way it is the most traffic on the wire. I have never had to log into one of these devices before either.
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Jun 27 2024
10:26 AM
Hi All, I recently Was working with Cisco Meraki support to troubleshoot a problem AP. We discovered it's gonna need to be replaced. However while looking into it, we ran a packet capture on the switch the ap is connected to and we noticed that there are thousands of frames being sent by netgear with RLDP loop detection packets. I had to install probably 150 netgear switches in the building because they went to VOIP for their phone system. If I look at the capture in Wireshark I see, abbreviated: Source - Netgear Protocol - RLDP Info - Network Loop Detection Is this saying that a loop is being detected on the network, or that a loop is being looked for? I checked the manual for the switch and "Loop Detection" is from what I read disabled by default. There has been complains about latency in the building. I don't know that this would factor in, however I wanted to ask the community. I'm also asking in the forum as the original capture was taken from the Meraki Dashboard. Thoughts?
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Layer 2
Jun 19 2024
2:04 PM
When you mention the trunk switchport, you referring to the doc you just posted? Making sure I'm looking at the right context. Thanks.
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Jun 19 2024
12:16 PM
I read the blog/article you posted. So it does mention the BSSID of the broadcast and the BSSID of the physical connection to the network is compared to see if there is a partial match. So it does have to be a device physically connected (Ethernet) for this to happen? Unless I'm reading it wrong. So I'm wondering if it needs to be physically connected to the main switch on the network or any live port? This is so confusing. Every BSSID is unique.
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Jun 19 2024
10:47 AM
So we have policies in place that for example if an SSID matches "xxxxx", then contain it. Much of the time, I am seeing like Xfinity or Roku in the SSID. So Rogue is any AP that is not managed by and assigned to us by Meraki? What I'm trying to do, is find out where the device/s is/are being plugged in and find out what they are. There hasn't been any complains about anything malicious, I'm just trying to figure out what is trowing the alerts.
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Jun 19 2024
10:23 AM
Hi All, I didn't think about this until now about asking the community. Our client has a location that we get alerts for all the time for rogue access points being detected and contained. When we can get alerts it says the SSID that was broadcasted, however when I check the dashboard there is nothing there about the AP. Few questions: The rogue aps need to be physically connected to the network by Ethernet? Can they be connected to any live Ethernet outlet in the building? Each device has its own Mac, do I don't see how you can impersonate another? I have read several articles about this, and I'm trying to understand better what to look for. I see the alerts at least several times a month. I hope this all makes sense as I'm trying to get the alerts to stop legitimate or not. Annoying, however the alerts wouldn't be firing if something was triggering, thoughts? Thanks
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Mar 15 2024
2:13 PM
I am the dedicated IT person for the company. I would be fine to have a call with the Meraki team when the issue happens again. It's a weird scenario in that it was only one SSID that wasn't being broadcasted at the time. I know the specific AP that it happened with and if it does come up again even with another AP I'll for sure reach out. Another bit of curiosity though, if the current AP doesn't provide extensive logging due to the version of the firmware, and my assumption is that the AP sends logging traffic to the NSE?, how are you able to see more extensive logging than that on my end? Curiosity there.
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Mar 14 2024
3:58 PM
I am just now seeing your post 🤣, cool you're a Meraki person, even better! I am signing off for the day. I'm in PST zone, I'll look at your post when I am back online tomorrow. Thanks again!
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Mar 14 2024
2:27 PM
Ah, alright so the firmware version is a limitation. So you're a Meraki person eh? If I was to submit a case what information would I add as the issue is not currently happening?
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Mar 14 2024
2:01 PM
Hi, Thanks for the update about where to submit the case. The interesting thing is the issue has not happened since I rebooted the AP. To the older firmware, yeah they are trying to make things as inexpensive as possible. As far as client logs, where would I see those? The only logs I know how to see are the overall event logs for the aps themselves.
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Feb 20 2024
10:38 AM
Alright, is there a place to open a case through the community or would I have to go another route?
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Feb 16 2024
9:49 AM
I looked at what you provided and I'll keep this in mind. All the APs in the building are the same model. I don't recall seeing this activity with an ap before. I was hoping there would be more details in the logs on why the authentication failed for only one ssid. Any thoughts there?
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Feb 15 2024
2:06 PM
Hi, Model: MR32 Firmware: 26.8.3 Authentication is PSK I'm not able to find the bitrate, where would I see that in the dashboard? Thanks
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Feb 15 2024
11:51 AM
Hi All, I'm new to the community and I wanted to reach out about an issue I recently had. I'm hoping I have the right place. One of our clients has a location where they primarily connect using wifi. Recently they raised an issue where when they were in a certain location, the newly deployed iPhones would loose connection after about 30 minutes. I walked through the building and tested connection using my MacBook as well as one of the iPhones. Never lost wifi connection. I then took the iPhone and placed it near the AP in question. I checked logging in the Meraki dashboard and found that the AP was broadcasting the SSID however every time the client would try to associate there would be disauthentication packets in the logs. I rebooted the AP and after that the iPhones started to associate with the AP. Anyone seen this where the SSID is broadcasting but authentication throws this in logs? All other SSID's being broadcasted and authenticated fine.
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