Same issue here, both Windows and Mac devices. It's not something I use a lot, and for a while it would occasionally work, but lately no devices will allow a screenshot. Agent is version 3.1.1 on Windows and Mac
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It could be set up under a profile (it will say at the bottom where it would normally say "Delete Account". Then you can go to General > profiles and remove it from there.
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Hi @Noah_Salzman Regarding your post from 09-03-2020: "Hi dfurasek, I'll look into this and get back to you." ...is there any news on the activation lock removal piece for non-enrolled DEP devices in the legacy MDM? Thanks again.
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Updating worked for me as well. Support was totally useless and wasn't even aware of this issue existing. They were trying to troubleshoot everything else first. Update the app is a simple fix. Looking forward to migrating to Jamf sometime this year.
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I'm having the same issue with Windows 10 machines. I opened my case with support back on February 12 and have been told the same thing - that it's been sent to the development team. February 12 was 10 WEEKS AGO...and I haven't heard a word! The frustrating part is they're adding new features instead of fixing what they have!!
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