Done,  thank you! Valerio ... View more

My environment is back to normal!  Hope everyone else sees the same! ... View more

Same issue here, both Windows and Mac devices.  It's not something I use a lot, and for a while it would occasionally work, but lately no devices will allow a screenshot.  Agent is version 3.1.1 on Windows and Mac ... View more

It could be set up under a profile (it will say at the bottom where it would normally say "Delete Account". Then you can go to General > profiles and remove it from there. ... View more