Can confirm, the limit is now 50  ... View more

Hello Delfuego,   Unfortunately we do not offer an extended warranty service for Meraki Go. Meraki are committed to and continue to invest in Meraki Go. You can see evidence of this in the version history of our app, where we've released a new version every 2 weeks since launch.    Lee   ... View more

We're confirming and will get back to you ... View more

Hello Meraki_Maki,   Meraki Go does not currently support bandwidth throttling on a per VLAN basis.    Lee   ... View more

Hi Gamergomer,   Based on what you describe needing, Meraki Go is absolutely right for your coffee shop.    GR10 will support all the things you mentioned below. You can setup separate networks so your guests can't see your work devices. Bandwidth controls gives you a few options, where you can set a limit for each individual device that connects and also further tweak the bandwidth limit to limit certain application types, e.g. social media, file sharing, online backup and online video, which are typically the worst offenders for taking all of your bandwidth. We don't support directly capping the total bandwidth allocated to an individual network, but the other methods mentioned above can be used to achieve the same outcome.    There is no paid subscription required, but if you have the Meraki Go Security Gateway there is an optional security subscription that provides phishing and malware protection powered by Cisco Umbrella DNS security.    Regards Lee  ... View more

Hello Sylvain,   That is not possible with Meraki Go. DM me and we can talk a little more about your needs.    Regards Lee ... View more

Hello Sylvain,   The Meraki Go Guest Insights feature has been launched and is available in the app. https://documentation.meraki.com/Go/Meraki_Go_-_Guest_Insights   Regards Lee ... View more

John,   I see you've opened a support ticket. The support team have access to more tools and information than I do, so they'll follow up with you.    Lee   ... View more

As a troubleshooting step, what happens if you connect your laptop directly to the cable modem? ... View more

Got it. I'd suggest setting up through the app with the GX20 connected to your existing router if you haven't already. Connect to the cable modem, then reboot the cable modem. Hopefully that forces the cable modem to release the old IP address allocated to the existing router.   ... View more

John,   I'd recommend contacting support, but in my experience cable modems can hold onto DHCP leases of the previously connected device and refuse to issue an IP address to the next device that is connected. Try rebooting the modem with the new device connected if you haven't already. I'd also recommend setting up your first SSID when connected to the existing router and making sure it's set to auto NAT. https://documentation.meraki.com/Go/Meraki_Go_-_When_Bridge_Mode_is_not_Available_(Auto_NAT). The public IP you'll be issued from the modem when connected directly requires you to be in NAT mode, not bridge mode for the SSID.    Lee   ... View more

You can directly connect the modem, but the type of modem will determine your setup options. If the modem is acting as a NAT router and issuing private IP addresses (listed below), the you can run your WiFi networks/SSIDs in bridge mode. This allows devices across the network to communicate with each other. If the modem is issuing public IP addresses, then your WiFi Networks/SSIDs will be configured in NAT mode, which will not allow devices on the network communicate with each other.   Private IP Ranges 10.0.0.0 to 10.255.255.255. 172.16.0.0 to 172.31.255.255. 192.168.0.0 to 192.168.255.255.   More Information https://documentation.meraki.com/Go/Meraki_Go_-_When_Bridge_Mode_is_not_Available_(Auto_NAT) ... View more

Hi Karl,   Difficult to say without knowing specifically which dashboard features you use. The documentation site might be a useful place for you to understand the Meraki Go feature set https://documentation.meraki.com/Go   Regards Lee ... View more

Same product 2020media. You can purchase the existing SKUs and they will now work without a subscription. ... View more

Hi Ryan,   The quickest way to deal with this is to open a ticket with support. You can do this through the app.    Lee ... View more

I'll follow up and get back to you ... View more

Hi Russell,   Have you opened a support ticket so the team can look at see what might be going on? You can do this from within the Meraki Go app.    Lee ... View more

The licenses can go to any device or end user, but depending on how you placed the order, the end user may have the received the license also.  ... View more

JW7630,   APs and licenses are not allocated to the customer as part of the purchase. The customer claims both license and device. The licenses will get assigned to an AP when a customer claims a device with an available license in their network.    Lee ... View more