@akrammeraki I agree with @cmr. How long did you wait? it often takes 3 to 5 min before a reboot is performed and many times it will not show on the device status... The best way to be sure is have a continues ping going to the AP and watch for it to drop.
What kind of switch is it connected to? are you able to shutdown the port it is connected to and then turn it back on? are you able to reboot the switch? Also what happens when you push the reboot button in the dashboard. Remember it takes up to 3 minuets for the AP to receive the command to reboot.
@akrammeraki how long did you wait? The reboot isn't instant and sometimes doesn't even show on the timeline. If you have someone local, or have a continuous ping to it from the LAN, then you should see it go off and back on.
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@akrammeraki I agree with @cmr. How long did you wait? it often takes 3 to 5 min before a reboot is performed and many times it will not show on the device status... The best way to be sure is have a continues ping going to the AP and watch for it to drop.