Unable to reach TAMAT web UI

[CESI]

Hello ! 

I have a problem when I want to connect to the TAMAT web interface (https). I have already tested with different browsers and the problem persists. The pings work... 

But I can reach the ESXi web UI (https)... 

Configuration:

- Cisco MR44 AP connected to Cisco Switch MS125 and MS125 to Alcatel switch. 

- ESXi / TAMAT are on the same VLAN (69)

- Wireless firewall and Traffic Shaping allowed 

When I connect directly to the Alcatel switch in VLAN 69, I can access the TAMAT web interface. 

Thanks for your help! 

[ww]

If you connect to ms120 on access port in vlan 69, does it work?

If you connect on wifi. And whitelist that client in the dashboard. does it work?

[CESI]

Even when I connect to the Meraki switch, it doesn't work. 

It looks like a misconfigured firewall rule, but still I allow all traffic. 

I have tried adding my URL to my whitelist, but the problem persists.

The VW of the Tamat and my PC are pinging each other 

[ww]

i did not mean url whitelist but client whitelist. so browse the wificlient. then set it to white list it at policy section.

however is does not matter because the problem is also on the meraki switch so its likely not a wifi/ap problem.

did your client get the same IP and gateway address on the ms switch as the alcatel switch?

[CESI]

Indeed I tried to add my client to the whitelist but it did not work. 

On the other hand I don't have the same IP when I'm on the Alcatel Switch and on the Meraki Switch

[ww · Accepted solution]

Maybe  the tamat server only allow specific ip range on port 443

[CESI]

Problem resolved, I changed the network tamat