Try to update Port Profile for new SSID, but it won't let me save

legojabba
New here

Try to update Port Profile for new SSID, but it won't let me save

I created a new DHCP scope for a new VLAN, a new interface on our MS425 switch for the VLAN, then created a new SSID connecting to the VLAN. All seems to be configured correctly, to my knowledge, but I am fairly new to Meraki. When I tried to update our Port Profile to add the new VLAN ID, it gave me this error:

Screenshot 2025-08-26 at 12.28.47 PM.png

 Obviously, the name of the port profile already exists, since I am just editing with the additional VLAN. Any idea on how to fix it?

9 Replies 9
alemabrahao
Kind of a big deal
Kind of a big deal

Even though you're editing an existing profile, Meraki sometimes interprets the action as an attempt to create a new profile with a duplicate name, especially if you're making changes that affect how the profile is applied across devices.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
legojabba
New here

That makes sense, but any idea of how to fix it? We edited the port profiles just a couple months ago without an issue. Don't know what changed between then and now.

alemabrahao
Kind of a big deal
Kind of a big deal

I can only think of two possibilities: cloning the existing profile or neromear.

Can you take this test?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
RWelch
Kind of a big deal
Kind of a big deal

What changed between then and now? 

Port Profiles are now a part of SmartPorts.

SmartPorts - Automations is currently available in Early Access. To use this feature, please enable SmartPorts from the Organization > Configure > Early Access page on your Meraki dashboard. To use APIs for Early Access features, also enable Early API Access via the same Early Access page.


What to expect when enabling SmartPorts:


When you opt into SmartPorts, you will notice the following changes related to how you access the feature:

  • The menu option for Switching > Configure > Port Profiles will change to Switching > ConfigureSmartPorts for Network administrators.

  • The menu option for Switching > Configure > Port Profiles will move to Organization > Configure > SmartPorts for Organization administrators.

 

Another person recently discovered this similar issue not too long ago.

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
alemabrahao
Kind of a big deal
Kind of a big deal

You're right, I forgot that detail.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

I don't know the answer, but here is the documentation for that feature.

https://documentation.meraki.com/MS/Port_and_VLAN_Configuration/SmartPorts#Editing_a_Profile

 

RWelch
Kind of a big deal
Kind of a big deal

SmartPorts-Automations.png

If you were to go to Organization > Configure > Early Access is your SmartPorts - Automations enabled or disabled?

If it's enabled (opt-in), you can try to turn it off (if you aren't using automations) and make your port profile change likely without getting the error.

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
legojabba
New here

Thank you all. This caused me to call support, and they said it is a known "bug" after launching Smart Ports a couple weeks ago. It is causing every change to be seen as a new Port Profile, since the old ones were "sunsetted." I saw a couple responses above that aluded to this, but confirmed by support.

 

FYI...they are working on a fix, but for now, I am creating new Port Profiles with different names...then assigning those across our networks.

RWelch
Kind of a big deal
Kind of a big deal

Just as I suspected - SmartPorts 😫 and Kudos for the feedback!

If you found this post helpful, please give it Kudos. If my answer solves your problem please click Accept as Solution so others can benefit from it.
Get notified when there are additional replies to this discussion.