MR44's not broadcasting SSID's

[Techy1256]

Hello All

I have two newly installed  MR44's each broadcasting the same two SSID's but neither are visible to the end user.  Several devices have been used to check for the SSID's.  The SSID's are not hidden or dependent on tags and according  to the console the SSID's are broadcasting.  The firmware version is on the AP's is  MR28.6.1.  We have over 100 Meraki AP's (various models) across many sites and I've never had this issue before.

Any ideas would be appreciated.   The AP's have only been installed today.. I've tried disable/ endable SSID hide/unhide  and AP reboots.  Also tried creating a new SSID to broadcast.

Any ideas would be appreciated.

[ww]

Assign them a different (new) rf profile with band steering disabled.

And try factory reset the device

[张起东]

Try to initialize MR 44. If the SSID still does not diverge, the radio may be faulty. Contact Meraki after-sales support to replace the device

[Techy1256 · Accepted solution]

Thank you for the suggestions.  Turns out there's problem with on-site cabling.  When the AP's are connected directly to the switch with an alternative cable they work as expected