MR42 not all SSID visible

[Florian1]

Hello

I have a strange issue. I have installed a new AP on a site, but only 2 of 5 SSID are visible. Dashboard says, all are broadcasting, config looks fine, as we have everywere the same.
Firmware is 25.13. On all other AP all SSID`s are visible.

What could be the problem? Reboot i have done already..

Greets

Flo

[BrechtSchamp]

Do you see the problem on multiple clients?

[Florian1]

Yes, there are multiple users, all have the same problem. On other locations it works fine...

[BrechtSchamp]

Are you using tags to determine which SSIDs show on which APs?

https://documentation.meraki.com/MR/Other_Topics/Using_Tags_to_Broadcast_SSIDs_from_Specific_APs

If you are, maybe the tags on this AP are different from those on the other APs?

[Florian1]

The SSID is enabled for all AP`s, no Tags are used.

[NolanHerring]

Not joking but have you tried rebooting it? It's possible it hit a snag or something.

[NolanHerring]

Ignore me lol

Your last sentence was that you tried rebooting already lol

[BrechtSchamp]

I know it's annoying, but I'd try a factory reset as my next step. Or maybe a cold reboot first i.e. turning off PoE on the port.

[PhilipDAth]

>Yes, there are multiple users, all have the same problem. 

Are these users using different types of devices or are all the devices the same type?

I haven't seen it for a long time, but some devices don't process BSSIDs that well.  BSSID is what is used to advertise "SSID"s 2 and up from an AP.  An SSID is used for the wifi network.

If all the devices are the same type then it could be this issue (which is a device issue).

[SoCalRacer]

Possibly there is a schedule keeping those SSIDs from broadcasting?

[redsector]

I had the same problem with my MR42‘s. A cold reboot helped. 
I opened a case: it seems to be a known problem with v25.14 and further. They say: with v26.6 the problem should be solved.

I did update some smaller locations. No issue since then. I will update a big location at christmas.