MR33

[sohail]

Hi

I do purchase used meraki MR33, When I try to add it to dashboard i get this message : "The following devices are already in use"   

Is there any way to unbinding the device from the old user account ? 

[Russ_B]

The previous owner/user will have to remove the device from the network it is in and unclaim it before you can claim it for your organization.  Here's some info from the Meraki documentation:

Cisco Meraki Devices purchased Second Hand - Cisco Meraki

[DarrenOC]

Unless the previous owner releases this from their dashboard then I’m afraid you own a doorstop.

Meraki can’t and won’t be able to assist