MR24 and amber power LED

tmacdougall
Comes here often

MR24 and amber power LED

I have a client with 12 MR24s that no longer communicate to the internet. They all have amber power LEDs. All the rest of the LEDs are green. All the units have valid IP addresses, but are showing as offline via the MX80. I have manually power cycled some of the units, and tried them in different ports on the POE switch, with no change. My laptop communicates fine through the switch.

Just wondering if there is something else I should test, or have these all bricked?

3 Replies 3
cmr
Kind of a big deal
Kind of a big deal

@tmacdougall what does the dashboard say about licensing?

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Ryan_Miles
Meraki Employee
Meraki Employee

i'd lob a case into support 

Ryan

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BlakeRichardson
Kind of a big deal
Kind of a big deal

Firmware ok? they haven't tried to update and got stuck?

 

Maybe try factory resetting one of them.

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