Locked out of Portal

[FlashGordon]

I am buying a license to renew access to Meraki MR18 but have locked myself out of the Meraki portal. I am the only administrator and deleted the yahoo account used to register the device last year and would now like to use my domain email account to manage this device

After I buy the new license do I have to re-register with the new domain email account or is there a way to unlock the account without old email address and update the license in the portal.

Thanks

[DarrenOC · Accepted solution]

He's alive....!

@FlashGordon - you've gotten yourself into a bit of a pickle there.  I would give Meraki Support a call.

For anyone reading this, this is why two admin accounts are recommended just incase the primary gets locked out/deleted.

[FlashGordon]

I have an open case with Meraki support.  I'll post the results.