Hello all,
I had do a replacement of my fault MR20 by another new MR20 by RMA .
I added the new MR20 , and delete the old MR20 in the network .
The problem in the license it show me license expiration date in my new MR20.
how can i transfer the license from the old ap to new AP MR20 .
Could you help me please !
Best regards
If you are past the trial period (usually 30 days) and you do an RMA it usually is a hardware only RMA.
Did you RMA the MR20 and the license within 30 days of purchase?
Thank you for your reply ,
I haven't exceeded the 30-day period , I did RMA , but how can i trnasfert this license ?
Best regards
Just call support, this should be solved within minutes.
the action button does not work for assign / undo assign?
on the old ap you can undo assign/ or try remove the old ap from inventory. and then on the new ap assign license.
I would call support to help you get the licensing fixed. It should be pretty quick and easy.