@american_niseiwrote:
. . The environment is a high-density, high-utilization co-working location. There can be over 300 people in the space. Running everything on auto except the channel width which I had set to 40.
I've had both connectivity issues (people getting booted off the AP) and speed issues. I don't have DFS turned on and am not using any DFS frequencies.
Hi,
It looks like you have some challenges there.
Firstly, be aware that the specifics of operating in the 5 GHz band are dependent upon the regulatory area you are in. I know there have been some changes in the US and that in East Asia the legislation has changed, I don't keep up with this stuff globally (I have to eat), unless I need to.
Depending on where you are, if you are not using DFS channels (using DFS is not optional, it is mandatory if using a DFS channel).
- In Europe, the only 20 MHz wide channels that are nor subject to DFS services are:
- 36, 40, 44 and 48 - all at 20 MHz
- the equivalent 40 MHz channels are 38, 46
- 80 MHz channels 42
- That is it for most of the world, including the US, if you avoid the DFS channels.
So you only have 2 non overlapping channels available. High density, you are going to have problems.
The advice you have been given is dead right.
In order to so something about improving your overall service, these are the steps I would take.
Preamble - almost everything in the 5 GHz band is counter-intuitive.
With only 2@40 Mhz / 4@20 MHz channels to work with, you have some severe limitations.
You need to better understand your environment. Start out by carrying out a site survey. Use Ekahau. If the budget is tight use their free tool, HeatMapper. Do read the very clear documentation, there is plenty of it, all helpful.
Generally, bear in mind:
- better to have more low powered APs operating at low volumes, than fewer powerful APs operating at max TX volume.
- avoid having signals leaking into adjacent spaces serviced by other APs
- you have little control over Wi-Fi signals from neighbours leaking into your space, unless you can find a way to address the issue in a non-confrontational manner.
- Auto channel and auto TX volume is not as efficient as carrying out a survey and adjusting channels, TX volumes and AP locations explicitly.
These are just guidelines. If the problem is serious, and it sounds as if it is, hire a qualified professional to sort it out. If you have shouty Wi-Fi neighbours, don't get into a fight with them. Some of the cheaper brands of AP are not as particular about how high TX volumes are set when their domain is set to certain countries.