Hi all. I've concluded through testing that the Meraki platform, by default, does not seem to handle Facetime well at all. I have not tested with other video conferencing apps.
I've got an MX67, an MS120, and a pair of MR42's in my house (overkill? nonsense!). For many months I've put the blame on friends/family thinking their WiFi is the problem, since they all run default ISP-provided WiFi, probably 2.4 Ghz no less, and so on. We'd encounter random but frequent choppiness with video, occasionally the audio too, and it seems to be two-way where for example one day my caller will say I've frozen up or am choppy, and other days I see they freeze up, or get the iOS "Poor Connection" message in Facetime, etc.
This occurs on any Apple device in this house, so I believe 3 phones and at least an iPad. All are on the 5Ghz band and showing great dbm etc. Internet speeds are fast all around, no jitter, no latency above 15ms, all is good.
But I'm also running a separate network of Cisco RV345's and WAP571's - and finally after months of wondering what the problem with everyone else's WiFi is, I decided hey what the hell I'll join to my WAP571's and see how Facetime goes. Flawless. Consistently flawless.
So, it's pretty clear to me that the Meraki devices are the issue - problem is, I'm not really using much in the way of customized config. No Lay 7 firewall polices are set at all - I think I may have some basic stuff like ICMP ping blocked or what not, but absolutely no pollicies preventing mobile devices from doing video properly. So, is there an actual iPhone-friendly setup I SHOULD be doing? Or what, is the MX's firewall and the MR's firewall combined perhaps causing too much drag on the streaming?
I'd call support but thought I'd start here. Thank you.