Access Points No Longer "Alerting" On Dashboard

jumbojake
Here to help

Access Points No Longer "Alerting" On Dashboard

Until recently, when an access point was operating at less than 1Gbps, it would show up in the "Alerting" in the dashboard. For whatever reason, maybe after the most recent firmware update, if an access point is operating at 100 Mbps or less, it no longer slides into the alerting filter. 

8 Replies 8
RaphaelL
Kind of a big deal
Kind of a big deal

Hi ,

 

When you go to the Alert Hub  ( Organization -> Alerts ) you don't see anything related to "Speed downgraded" ?

 

RaphaelL_0-1748956434096.png

 

 

What MR version and model are you running ?

jumbojake
Here to help

All speed & ethernet downgraded alerts are setup - running MR 31.1.6

TBHPTL
Head in the Cloud

Are your alerts set up for email, webhooks, SMS, webhook etc. 

jumbojake
Here to help

Setup for email, but my main issue is that access points communicating at sub-gig speeds are just showing up in the "online" category versus "alerting"

TBHPTL
Head in the Cloud

There is no email alert for an AP for this. Change of link speed is a switch port alert for the actual MS or CS switch port. do this:

 

On each switchport that is the uplink for the AP, add a tag. I suggest AP.
Then enable these alerts under switch and select the tag. Where you see any port, change it to  point to the AP tag on the uplink ports

TBHPTL_0-1749052969124.png

 

TBHPTL
Head in the Cloud

Also, speed and Ethernet fall under switch alerts.  The AP is always half-duplex in the air...

 

Are you using Meraki Switches, if not, kind of hard to get the alerts for link speed....

 

jumbojake
Here to help

Everyone, thank you for your responses thus far. I'm attaching a photo of what I'm directly referring to. When we had an AP negotiating at less than 1 Gbps, it would be sorted into the "alerting" filter. Now that no longer happens. 

Screenshot 2025-06-04 at 12.44.43.png

TBHPTL
Head in the Cloud

Go to this link https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Network_Alerts_and_No...

 

go the section called Ethernet Uplink Speed Degraded.

 

If you think there is an issue call support and open a case, you are paying for their support .  Make them tell you why.

 

 

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