Wifi problem - very slow speed

SOLVED
nikmagashi
Getting noticed

Wifi problem - very slow speed

Hi,

 

I have three APs (one MR56 and two MR55) which are not working as expected. The network speed for the computers is very very slow (it is running on kbps), but it is working fine for mobile phones. I don´t have anything configured for traffic shaping. I have tried changing the radio settings (we are using basic indoor profile), f.ex. enabling the band steering on dual band operation, but no improve, then I disabled the 802.11ax but still no improve. I have tried things I thought might help but nothing helped. Can someone please advice what can I do to fix this issue?

 

Best regards

1 ACCEPTED SOLUTION
cmr
Kind of a big deal
Kind of a big deal

@nikmagashi If you have Intel WiFi5 chipsets amd Windows 10, test with the power adapter connected, if that fixes it then disable the wireless adapter power saving, set to maximum performance or replace with a non Intel WiFi5 or Intel WiFi6 adapter.

 

I have an MR55 and MR56 and had the same issue on the MR55, not sure about the MR56 as I replaced the adapters.

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4 REPLIES 4
ww
Kind of a big deal
Kind of a big deal

can you run a speedtest to the mr itself?  "ap.meraki.com" and post the results of the "connection page" here?

https://documentation.meraki.com/zGeneral_Administration/Tools_and_Troubleshooting/Using_the_Cisco_M...

 

nikmagashi
Getting noticed

I will check this!

PhilipDAth
Kind of a big deal

Have you tried updating the WiFi drivers on the affected computers?

cmr
Kind of a big deal
Kind of a big deal

@nikmagashi If you have Intel WiFi5 chipsets amd Windows 10, test with the power adapter connected, if that fixes it then disable the wireless adapter power saving, set to maximum performance or replace with a non Intel WiFi5 or Intel WiFi6 adapter.

 

I have an MR55 and MR56 and had the same issue on the MR55, not sure about the MR56 as I replaced the adapters.

View solution in original post

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