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Problem connection by smartphones after 2 month without use.

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Getting noticed

Problem connection by smartphones after 2 month without use.

Hello all,

I have 4 APs  cisco meraki MR42 Current version: MR 27.1 , configured by with my ldap server i could connceted  to it  in the internet without problem ,by windows and smartphones , but after 2 month without use  ,  when if i  would like to connect by smarthphones it don't  work , against by windows  it work fine .

 

You can find bellow the event logs for this issue,

 

Could you help me please to fix it  ?

 

current client connection .pngsmartphones-android.pngsmartphones-iphones.png

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 REPLIES 2
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Kind of a big deal
Kind of a big deal

Re: Problem connection by smartphones after 2 month without use.

did you try to forget the network on the mobile device. and then make connection again?

 

27.1 is a new firmware which also can trigger driver/chipset/compatability issues. this is something you changed in the past 2 months, so if it worked before i would try the latest 26.x firmware

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Getting noticed

Re: Problem connection by smartphones after 2 month without use.

thank you fory your reply , i think that  it the cause of the problem 

 

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