VLAN Miss communications

[khamees]

not reaching the inetrface vlan 402 from the inside VLAN

while from another vlan working fine

[ww]

Do you have the layer3 interface on the switch? Or on a router/firewall?

The vlan is present on all trunk ports?

Did you get a ip address on the client in that vlan?

Maybe you can share some screenshots

[khamees]

Do you have the layer3 interface on the switch? Or on a router/firewall? MX

The vlan is present on all trunk ports?yes

Did you get a ip address on the client in that vlan?static ip

[khamees]

[ww]

Its probably easier to call meraki support and let them look at this.

Or can you show us the config of the trunk on the mx,  switches trunk port, and access port.

Also make sure the ip on the client matches the subnet from vlan 402.

[alemabrahao]

We need more information, can you show the configuration of your interfaces? You said the client is configured with static IP. Have you configured the correct Netmask and network gateway?

[GIdenJoe]

If you have checked the physical status of your connection to the port on said VLAN.  Then you should also check if that VLAN is all the way to the firewall.

You can quickly check this by pulling the MAC address table on the end switch where the user is and see if you can find the MAC address of the firewall on that VLAN.

It also helps if you start a ping on the firewall to the broadcast address of that VLAN.