User connection speed slow

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User connection speed slow

I have a site with an MX65 and a MS120-24P behind it. The internet circuit speed is 100M. The connection between the MX and MS is 1GB.   When I have a user connected to the switch (with or without a phone in the link) that is only getting ~20MB. If this user connects to the MX the speed is ~95MB.


This is the first time I have run across this (I have 38 other sites). I have an open TAC case to investigate. I am currently being told there is a possible buffer issue and the Dev team is working on it.


Has anyone else run into this issue?



2 Replies 2
Kind of a big deal
Kind of a big deal

Sounds like a speed/duplex issue to be.


Is the port between the MX and MS both auto/auto?  Tried replacing that cable?

Is the port on the MS going to the user set to auto/auto?

Found it. Someone had change the bandwidth on the traffic shaping to 20M.   I apparently missed it in my investigation. I fell into the trap of looking for something complicated instead of checking on all the basics first.

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