I understand that the wording in the switchport logs can sometimes be confusing. Many customers initially suspect an RSTP (Rapid Spanning Tree Protocol) issue, but these logs typically reflect a physical layer change rather than a network protocol problem.
For example:
- 'Old 1Gfdx: new down + Designated → Disabled' indicates no data is flowing. This can happen when:
- A computer is powered off or unplugged
- A VoIP phone is powered off or disconnected
- A TV or similar device is turned off or unplugged
- Other similar scenarios
- 'Down → New 1Gfdx' means data is flowing again, and the port has successfully negotiated a 1Gbps full-duplex connection. This might occur when:
- A computer is powered on or reconnected
- A VoIP phone is powered on or plugged in
- A TV or device is turned on or reconnected
- Etc.
To help troubleshoot this further, please try moving the cable from port 35 to another available port on the switch. Ensure the new port’s configuration matches the original (e.g., speed, duplex, VLAN settings), and monitor whether the flapping persists.
Additionally, do you have a patch panel between the switch and the end device? If so, we recommend connecting another device directly to the port, bypassing the patch panel, to rule out any issues with the switchport or intermediate cabling.
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