Switches and AP's are up on site but dashboard displaying no connectivity

[phelimmc]

Hi,

For some reason the Meraki dashboard is displaying no connectivity for switches and APs at a particular site but the switch and APs are online and pingable. What could cause this and what is the best way to establish connectivity to the Meraki cloud again?

Thank you

[DarrenOC]

hi @phelimmc , any changes made on the upstream firewall that would block the devices connecting to the cloud?

[DarrenOC]

Any relation to this issue that was occurring earlier today:

https://community.meraki.com/t5/Meraki-Service-Notices/Meraki-Auth-Issues/ba-p/142206