MS120-8 local status page no access

zamisan
Comes here often

MS120-8 local status page no access

I cannot access the local status page of the MS120-8 that I have set up.
① Assign an IP address to the MS120-8 via DHCP
② Check connectivity on the Meraki dashboard
③ Change the IP address of the MS120-8 to Static

 

Example)
IP address: 192.168.1.10
Gateway: 192.168.1.1
DNS: 8.8.8.8

 

Connect the PC directly to the MS120-8. Accessing the following from the browser is also NG.
(Ping communication is possible from PC to MS120-8 (192.168.1.10))
 http://192.168.1.10
 setup.meraki.com
 switch.meraki.com
 my.meraki.com

 

I used the following site as a reference for the initial setup, but I was unable to access the local status page from the start.

 

■MS120-8 Series Installation Guide
https://documentation.meraki.com/MS/MS_Installation_Guides/MS120-8_Series_Installation_Guide

 

■MS120-8FP unable to locally connect
https://community.meraki.com/t5/Switching/MS120-8FP-unable-to-locally-connect/m-p/222421

 

■MS120-8P switch problem
https://community.meraki.com/t5/Switching/MS120-8P-switch-problem/m-p/36484

 

■Accessing the Local Status Page
https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/Using_the_Cisco_Me...

8 Replies 8
SamerAl
Meraki Employee
Meraki Employee

Hi  @zamisan.,

 

Are you not able to access the local status page via Management Port only ?

 

Did you try to use one of the LAN ports on the switch to do so, can you access the page this way ?

 

BR

  

If you found this post helpful, please give it kudos. If my answer solved your problem, click "accept as solution " so that others can benefit from it.
zamisan
Comes here often

MS120-8 does not have a management port.

cmr
Kind of a big deal
Kind of a big deal

Have you tried setting a locally connected PC to 1.1.1.99 and attempting to access 1.1.1.100 in a browser?

If my answer solves your problem please click Accept as Solution so others can benefit from it.
zamisan
Comes here often

I also tried accessing 1.1.1.100, but was unable to do so.
I was able to ping 192.168.1.10 from the PC (192.168.1.1) and also received ARP, so I think the MS120-8 has access to 192.168.1.10.

ntuccillo
Here to help

I know this isn't what you want to hear, but we've had this issue before and ended up factory resetting the switch. It then worked. Try what the others said first. 100% worth a try.

zamisan
Comes here often

If I were to reset it to factory settings, would there be a chance that this issue would occur again?
Is there a permanent solution or a fix version of the OS being released?
I've looked into various options but the only method I can find is to reset it to factory settings.

PhilipDAth
Kind of a big deal
Kind of a big deal

zamisan
Comes here often

I checked the Meraki dashboard and the local status page is enabled.

Get notified when there are additional replies to this discussion.