Trouble in configuring the MQTT broker for receiving events from a camera.

crafter
Conversationalist

Trouble in configuring the MQTT broker for receiving events from a camera.

Here is the sample configuration I have done for one of the cameras in my network.

Note: I am using Azure Event grid as MQTT broker in this case.

 

mqtt_broker_config.png

 

When we try to test the connection, all the while we are getting an error in  connecting to broker.

 

Need your assistance in resolving this issue.

2 Replies 2
rwiesmann
A model citizen

Are sure the Host can be reached?

Tested it on my infra, with IP and Name and worked fine.

 

Try to ping it from Cameras > Network > Tools

crafter
Conversationalist

Yes. Was able to ping from Cameras > Network > Tools.

 

But I am unable to test from Settings > Sense > MQTT Broker > Edit MQTT Broker > Test Connection > Selected my camera.

 

Note: I doubt that port 8883 is not enabled for outbound connectivity. Is there any way for me to enable this on an MV camera from Meraki Dashboard??

 

Always it says, 

 

Errors connecting to broker

  • Unable to connect to MQTT broker.

 

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