Moving trial camera to new organisation

[Peter_P]

Hello,

Will the recorded footage be erased when I move the Trial camera to the new organisation?

[PhilipDAth]

A recently added feature was to be able to maintain stored video when moving between networks.

I wouldn't be too confident about whole organisations.

[Peter_P]

Yes, I remember seeing guide for network change and it was possible, just not sure about the organisation...

[DonAnnett]

If you call into support and get an 'Org split' done (move existing network to a 'new' org), video can be retained.

[Peter_P · Accepted solution]

Thank you, everyone I have an official response from support:

Moving the camera to a new organization will remove the footage from the camera. If there is any a footage that you'd like to save, I'd recommend exporting and downloading it.

https://documentation.meraki.com/MV/Processing_Video/Sharing_Video#Export_Video_from_Camera_.3E_Vide...