We took a camera down, stored it, and now want to mount it. We though cannot mount it without the plate. See the instructions in step 2 and 3 here: MV21 Installation Guide - Cisco Meraki Does anyone know where to get the plate for a MV21 camera?
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@dkoziupa-sas they are not sold separately as replacements, might have to find one 3rd party. If you only need one also check with your local Cisco/Meraki SE who can ask around if somebody has one. I have one myself from an old Lab MV21 that sits on a rack and I don't need the mounting plate, so if you only need one, I can send you mine, just PM me.
Hello @MerakiDave , I sent you a note on my address and let you know that it would be appreciated if you did send the plate. Will you be sending me a tracking number in the PM I sent you?
Sorry for that delay, I was away on PTO last week.
Will PM you now and get this taken care of.
Regards,
Dave
Not sure if I get the problem ... In your photo, the plate is visible in the left lower corner ...
@KarstenI Good catch, but I would not be asking if I did not have it. Luckily I had a picture of the plant in my photos I was able to reference for this chat. That is not the missing plate. Make sense?
On its way!
Got it - thanks!
@MerakiDave you wouldn't happen to have anymore would you? I've looked everywhere for two replacement plates!
Thanks in advance!