Hello,
I am hoping someone can give me some insight to this persistent issue. We have well over 400 MV series cameras, 12s, 22s, and 72 series hardware. Internally we operate them off a pc so a security designee can view a camera or two to allow a visitor to enter the building safely, naturally.
In almost every location, a camera on a local subnet, where it is being viewed, will either display a black tile/or go black.
The users then complain, it is a security issue, b/c they cannot see the entrance door or visitor. Most times these cameras are being viewed on a computer and that is it's sole purpose to allow them to open up a few tiles to view entrance doors etc.
Users will put in tickets explaining the camera is not viewable, however when i see these tickets, I am then able many times to view the camera in question across the network in another building but locally on that computer it shows a black screen.
Can someone please help me understand why. I have had this issue consistently and i have not found a solid reason as to why this keeps occurring. Based on the requirements from meraki, a computer with an i5 and 4 gigs of memory should be able to support a 2 to 4 tile video wall with little lag, or jitter or video loss. Please help ?
