MV 71 FW 5.3 Optical/Focus/Aperture not working

ShawnWillard
Here to help

MV 71 FW 5.3 Optical/Focus/Aperture not working

Hello all.  I have an odd thing happen lately, When I try to change optical/focus/aperture on any of my MV71 nothing happens.  I will slide to change the setting and then it just sits there and says "adjusting zoom/focus/aperture.  I have let it sit for up to 30 mins and it does nothing.  There is also no record of my making the change in the event logs.  Anyone have any ideas?

4 REPLIES 4
alemabrahao
Kind of a big deal
Kind of a big deal

I suggest you open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
PhilipDAth
Kind of a big deal
Kind of a big deal

Have you tried rebooting one of the cameras to see if the issue changed?

I have tried rebooting them several times and still same results. 

BlakeRichardson
Kind of a big deal
Kind of a big deal

Have you tried a different web browser to make sure it's not a browser issue.

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