Meraki

ShawnWillard · ‎Jul 31 2023

Hello all. I have an odd thing happen lately, When I try to change optical/focus/aperture on any of my MV71 nothing happens. I will slide to change the setting and then it just sits there and says "adjusting zoom/focus/aperture. I have let it sit for up to 30 mins and it does nothing. There is also no record of my making the change in the event logs. Anyone have any ideas?

alemabrahao · ‎Jul 31 2023

I suggest you open a support case.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

PhilipDAth · ‎Jul 31 2023

Have you tried rebooting one of the cameras to see if the issue changed?

ShawnWillard · ‎Jul 31 2023

I have tried rebooting them several times and still same results.

BlakeRichardson · ‎Jul 31 2023

Have you tried a different web browser to make sure it's not a browser issue.

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

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MV 71 FW 5.3 Optical/Focus/Aperture not working

MV 71 FW 5.3 Optical/Focus/Aperture not working