VoIP traffic shaping

[MerUser874]

We've recently moved over to a WebEx Calling hosted solution. Because of some bandwidth issues, I wonder if anyone knows the specific traffic shaping rule we need to turn on. I found the All VoIP & video conferencing setting but there have not been any complaints for video, it's only this new WebEx VoIP service.

If it matters, we have an MX firewall with MS and Cisco switches along with Polycom VVX350 phones.

Thanks

[alemabrahao]

Have you tried to enable the default traffic shaping rules?

[MerUser874]

I did add the All VoIP definition but not the defaults. It has not seemed to help so I'm wondering if there is something on the switches that need to be set too.

[alemabrahao]

You can try It, but to be honest I have never needed to configure It on my switches.

https://documentation.meraki.com/MS/Other_Topics/QoS_(Quality_of_Service)

[QHoang]

Did you find a fix? We're having issues out of the blue but we're on Jive.

[MerUser874]

I know this is not going to help but we ended up getting our bandwidth upgrade soon after my first post and that solved all of our problems.

[Bo_Tang]

Can you get all destination IP address of webex servers, and tag them with EF?