VPN blocked by router

[Kellysocol]

Hi,

So I have Vodafone Business Gigabit and am trying to set up VPN for clients.

The modem goes into the MX67.

When I try to connect to VPN it gives the same error of timeout.

I have tried port forwarding 443 and 4500 on the router page, but cannot put modem into bridge mode on this new vodafone modem, there is no real way of administering.

I am looking to cable from fibre line in to MS 67 using PPPoE credentials.

Has anyone done this and were there any issues?

[alemabrahao]

What is the error code?

https://documentation.meraki.com/SASE_and_SD-WAN/MX/Troubleshooting_and_Support/Troubleshooting/Trou...

[Kellysocol]

The L2TP-VPN server did not respond. Try reconnecting. If the problem continues, verify your settings and contact your Administrator.

[alemabrahao]

But what is the error code?

Take a look at the link I sent you.

https://documentation.meraki.com/SASE_and_SD-WAN/MX/Troubleshooting_and_Support/Troubleshooting/Trou...

[Kellysocol]

There is no error code just what I said above

[alemabrahao]

Also take a look at this.

https://community.meraki.com/t5/Security-SD-WAN/Cisco-Meraki-Client-VPN-behind-Nat-Router/m-p/258674...

[Kellysocol]

I am reading the document thank you

[PhilipDAth]

What country are you in?  What type of Internet circuit is this?

Can you plug your Internet circuit directly into the MX, and get rid of the ISP router?  You'll need to configure the MX's WAN port to match the ISP's requirements.

[BlakeRichardson]

I would try what Phil has suggested and ditch the other modem if you can.

https://documentation.meraki.com/Platform_Management/Product_Information/Compatibility_and_Firmware/...

[Kellysocol]

I’m in Ireland and just had gigabit straight in installed by Vodafone business.

they have supplied their new router WiFi 7 and its admin page doesn’t allow much wiggle room to control its firewall settings.

I have been given a static public IP. 
I have the pppoe creds.

[PhilipDAth]

Take a look at this post.  Plug the fibre directly into the MX and configure the MX via the local statyus page.

https://www.reddit.com/r/AskIreland/comments/180s7zq/3rd_part_router_help_for_vodafone_broadband/