Meraki Community

cmiarshvac · ‎Sep 11 2023

In System Manager, I check the device box and go to Command>Unenroll Device but I get a pop-up that says "No Eligible Unenroll Devices Selected". This is a Win10 that had both MDM and Agent installed. Could it be that the MDM profile is removed but the agent is still installed?

What are my options for removing this device from System Manager?

alemabrahao · ‎Sep 11 2023

Take a look at this.

https://documentation.meraki.com/SM/Device_Enrollment/Uninstalling_Systems_Manager_and_Removing_Mana...

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

View solution in original post

alemabrahao · ‎Sep 11 2023

Take a look at this.

https://documentation.meraki.com/SM/Device_Enrollment/Uninstalling_Systems_Manager_and_Removing_Mana...

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

PhilipDAth · ‎Sep 11 2023

You should be able to remove the agent using add/remove programs.

Meraki Community

Trying to unenroll Windows device from Devices list, get "No Eligible Unenroll Devices"

Trying to unenroll Windows device from Devices list, get "No Eligible Unenroll Devices"