Temporary Problems with AnyConnect Client User login

RainerDorer
New here

Temporary Problems with AnyConnect Client User login

Hello,

 

since some weeks we encounter periods of time (mostly about 8-12 hours), where no users at all or only a few users are able to login with AnyConnect VPN. The users get the error message "Authentication failure" and that is all we see in the Event log msg: Peer IP=a.b.c.d Peer port[62181] AAA[293]: AAA authenticate failed retval=7 - Authentication failure.

 

Out Authentication method is Meraki Cloud Authentication.

The Firmware is 16.16.6 (we updated from 16.16. but no change).

 

Any hints?

 

Thank you.

Rainer

1 Reply 1
alemabrahao
Kind of a big deal
Kind of a big deal

 

On 27th October were having an issue related to Anyconnect, but this has since been solved.

 

alemabrahao_0-1668090444291.png

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

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