Skyus DS Not Working on MX67

[DerikA]

I have a Skyus DS that I need for temp cellular internet for a new location while we wait for our WAN to be installed. I have tested the Skyus on my PC and on a MX65 and it works but when I connect it to the MX67 that is for he new location it see's the modem for a few seconds, even recognizes it as a Verizon device then it disappears. My firmware is up to date at MX 14.42. 

Has anyone experienced anything similar? 

I have a support case open but have not had any response yet.

[Omkar_Manjrekar]

@DerikA 

Could you provide me your Meraki Support case number? I will reach out to the NSE and investigate the issue further.

Regards,

Meraki Team 

[DerikA · Accepted solution]

Due to a limited time to troubleshoot this as I needed to get the new location running I swapped out the MX67 with a MX65 I had been using for my lab. The MX65 worked so it is now in place rather than the MX67 and we can unfortunately no longer troubleshoot this issue.