Skyus DS Not Working on MX67

Solved
DerikA
Getting noticed

Skyus DS Not Working on MX67

I have a Skyus DS that I need for temp cellular internet for a new location while we wait for our WAN to be installed. I have tested the Skyus on my PC and on a MX65 and it works but when I connect it to the MX67 that is for he new location it see's the modem for a few seconds, even recognizes it as a Verizon device then it disappears. My firmware is up to date at MX 14.42. 


Has anyone experienced anything similar? 

 

I have a support case open but have not had any response yet.

1 Accepted Solution

Due to a limited time to troubleshoot this as I needed to get the new location running I swapped out the MX67 with a MX65 I had been using for my lab. The MX65 worked so it is now in place rather than the MX67 and we can unfortunately no longer troubleshoot this issue.

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2 Replies 2
Omkar_Manjrekar
Meraki Employee
Meraki Employee

@DerikA 

Could you provide me your Meraki Support case number? I will reach out to the NSE and investigate the issue further.

 

Regards,

Meraki Team 

Due to a limited time to troubleshoot this as I needed to get the new location running I swapped out the MX67 with a MX65 I had been using for my lab. The MX65 worked so it is now in place rather than the MX67 and we can unfortunately no longer troubleshoot this issue.

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