Setting up Port forwarding for Rustdesk

[penangit]

Hi everyone has anyone setup a rustdesk server self hosted and did a port forwarding via meraki?

I got a MX 95 and I've self hosted rustdesk server, internally local lan it works no issue, did setup a port forwarding so I can remote to my work pc for minor tech support, 

So basically

self host server

my home pc to work not working ❌
my work pc to home working✔
work pc to other work pc working✔
other work pc to my home pc working✔
my home pc to other work pc not working❌

 

Been going through this with Meraki Customer Support and our ISP technical support they're pushing me towards each other basically,

From my home pc or laptop I can ping the public ip of my work,I can even see the devices on the same server online no matter what I can't connect, wanted to ask here if there's any other solution otherwise my last option is to get a cheap vps or something for this

https://rustdesk.com/docs/en/self-host/
Above is the link to rustdesk documentation

Meraki Customer Service has confirmed my port forwarding settings are correct based on the rustdesk documentation.

[alemabrahao]

Port forwarding in Meraki is relatively simple.

Is Wan configured with a public or private IP?

https://documentation.meraki.com/MX/NAT_and_Port_Forwarding/Port_Forwarding_and_NAT_Rules_on_the_MX

[IvanJukic]

Hi @penangit ,

Try having a look at the Firewall Log monitoring tool.  If your MX firmware is 18.2 or newer. You can use this tool to display if the traffic is blocked. I would also suggest to check your Firewall rules as well. See guides below.

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/Firewall_Logging

https://documentation.meraki.com/MX/Firewall_and_Traffic_Shaping/MX_Firewall_Settings