RDP Sessions disconnects after changing MX appliances.
I am experiencing RDP sessions issues after we replace a mx65w appliance for a MX84. I kept all the configurations (Create a new network and copy all configurations from an existing network).
After a week of monitoring, using Remote Desktop and file sharing (from one site to another one) users reported some issues and disconnections. In some cases the RDP session comes up again after a couple attempts but others don't.
Furthermore I can see several packet loss in the uplink in our main site (were we change the appliance) when using the other site's MX appliance public IP address as destination.
I reached support and we've added a traffic shaping rule and disable some wan uplink decision options but I still see packet loss and users are still reporting issues.
@VictorAngeles Are both devices the old and new running the same firmware versions? I am wondering if there is a difference in versions thats causing the problem
It's worth remembering that even if different devices are running "the same firmware version", it often doesn't seem to quite be the same. Witness the way 84s will experience packet loss after making "certain configuration changes".
Of course, I really doubt Victor's making "certain configuration changes" on this box every few seconds! This is just an example that "same firmware" isn't quite.