Monitoring converted WAN 2 port

[gabrielcouto]

Hello Friends, we have the MX100 with Internet dedicated port and we received any notifications for any changes of status it. In device, we configure the port 2 to connect the ADSL secondary link for our topology, but we don't receive any notification about your changes status. Is there some option on dashboard for monitoring this Internet link?

[mmmmmmark]

Doesn't look like there's an option to send an alert when the secondary WAN changes status. What I do is have a Nagios instance running in AWS EC2 that pings both my connections and lets me know if they're experiencing loss or go out all together.

[gabrielcouto]

Hi mmmmmmark, thanks for your comment. So far, I have not found any option to monitor or receive e-mail notifications through the dashboard.

[MilesMeraki · Accepted solution]

There's no way to do this natively by using the alerting dashboard, therefore, would be a feature request. My recommendation would be to abstract this information via Syslog and set up SMTP based alerts from your Syslog server solution is supported (Splunk etc). Alternatively, simple tools like Pingdom can be used to sent SMTP alerts when an IP/Port is not responding to ICMP requests.

[Lloyd]

Having WAN 2 (2nd of 2 ISP connections) monitored is requirement to achieve HA for SD-WAN. Once you have more than one WAN connection without an alert on BOTH WAN circuits you may not even realize you have an ISP outage on WAN 2 until the WAN 1 fails. However when this occurs the device is unreachable so you get another alert for that. 

Request feature change  as follows would be to

alarm on "ANY WAN" failure

and

to reduce events that recover set a timer of 5,15,30,60 minutes before alarming. 

Corrected per @PhilipDAth feedback

[PhilipDAth]

This is not the case @Lloyd. You get a notification on a primary uplink change.

[Lloyd]

Yes I agree primary is alarmed and I'm able to restore service prior to WAN 2 failing. 

However this discussion on this thread  is regarding failure on Secondary WAN 2 while WAN 1 is functional. 

The requirement I have is to receive an alarm condition on WAN 2 such that I can restore service to WAN 2 prior to WAN 1 failing and creating an outage for the customer. As long as WAN 1 or WAN 2 is active customer will not experience an outage @PhilipDAth

[PhilipDAth]

Under Network-Wide/Alerts make sure you have "The primary uplink status changes" ticked.

[gabrielcouto]

Hi PhiipDAth,

for primary uplink, I receive the notifications status via email. This settings is already configured. I would like to configure the same option for WAN 2 port. Thanks!

[DCooper]

I would need to test when I’m back in the lab but if I remember right there is a Syslog message when the uplink status changes. WAN1=0  WAN2=1 ... Just another option since it’s not built into dashboard yet.

[Suresh_stp]

In 2025, There is No WAY to monitor the Secondary WAN Status , I am not sure If Meraki can put an option for  WAN 1 in the alerting Dashboard, Why can't WAN 2?

[JGill]

@Suresh_stp Years ago we built an internal dashboard to monitor WAN links for that very reason.   Really 4 web pages sortable by WAN link.   HUB VPN Tunnels across the top,  stores down the left.    A view for MOS scores,  Latency, Loss and then a connection page to view Primary and Spare port status.   Put it together as a down and dirty way to quickly see if VPN tunnels dropped (or WAN links).    Since the data was in the same calls just added views for Latency, loss, and a status of Primary / Spare  port status. 

290 stores X 2  broadbands X 2 MX's in HA you need a quick sanity check to make sure both primary and spare MX's are connected and ready, then you throw cell connections into the mix, and you quickly have a ton to keep track off.   

Started as down and dirty to fill a gap, now its a go to status page.  The alert's can get pretty noisy, but we have these up along with the Meraki dashboards for a quick OPS / Service desk view of the network.  

Slightly redacted version but you get the idea:

Latency

Loss

Primary/Spare connections by wan port

I could probably clean it up and make it generic enough to post to the community / GIT repository.

It's just simple python using the API and some HTML hacked together for the pages.  If there's interest from the group let me know.  

[Suresh_stp]

@JGill  Wow! This is nice. My monitoring team has already started building this type of monitoring. Let me share this info. Thanks!!