Meraki MX secure erase

[charles07]

Regarding Meraki MX, how to clear the inbuilt storage in 7pass secure erase.

Does MX have any inbuilt storage.

[ConnorL]

A Factory Reset using a paperclip or pin in the reset button will clear the device contents and reset it back to factory settings. 

[charles07]

thank you does Meraki MX support 7pass secure erase. How can the customer ensure all data in the device is erased before returning it to OEM or vendor.

[ConnorL · Accepted solution]

No, factory reset is the only form of data erasure supported on Meraki products. Ensure you hold for ~15-30 seconds.

You can verify the unit has reset back to factory settings (and therefore has erased customer content) by powering on the unit without an internet connection (else it'll just download the configuration again unless you've removed it from the Dashboard network/org) and:

MX & MS - access the local status page of the unit and you'll see the network name is not set

MR - will likely broadcast "meraki-scanning", "meraki-setup" or "meraki" SSIDs