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MX65W LED is constantly flahing white

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MX65W LED is constantly flahing white

The light on the MX65W constantly flashes white, even though it has the latest firmware. Even if i unplug the network cable, it still flashes white. All the other MX devices have a solid white light when stable. The device appears to be working fine otherwise. Has anyone ever seen this? I'm wondering if there is a hardware issue. 

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: MX65W LED is constantly flahing white

Meraki support issued an RMA for the device.

View solution in original post

7 REPLIES 7
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Kind of a big deal

Re: MX65W LED is constantly flahing white

If you go to the local status page, does it say there is an upgrade in progress? 

MRCUR | CMNO #12
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Re: MX65W LED is constantly flahing white

Yes. "The device is currently upgrading its software. Upgrade 25% complete."

It is on the latest firmware.

I tried a hard reset and it still does the same thing.

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Kind of a big deal

Re: MX65W LED is constantly flahing white

Open a support case. That's why it's flashing - it's trying to update the firmware. The Dashboard firmware status changes immediately after an update - it's not accurate to what the device is actually doing. 

MRCUR | CMNO #12
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Re: MX65W LED is constantly flahing white

Yep, I just opened a case but wanted to check here first..

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Re: MX65W LED is constantly flahing white

Did you ever get this fixed? What was the issue?

 

Thanks.

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Here to help

Re: MX65W LED is constantly flahing white

Meraki support issued an RMA for the device.

View solution in original post

Highlighted
Getting noticed

Re: MX65W LED is constantly flahing white

Thanks Dante23. I opened a case and they did the same.

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