The light on the MX65W constantly flashes white, even though it has the latest firmware. Even if i unplug the network cable, it still flashes white. All the other MX devices have a solid white light when stable. The device appears to be working fine otherwise. Has anyone ever seen this? I'm wondering if there is a hardware issue.
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If you go to the local status page, does it say there is an upgrade in progress?
Yes. "The device is currently upgrading its software. Upgrade 25% complete."
It is on the latest firmware.
I tried a hard reset and it still does the same thing.
Open a support case. That's why it's flashing - it's trying to update the firmware. The Dashboard firmware status changes immediately after an update - it's not accurate to what the device is actually doing.
Yep, I just opened a case but wanted to check here first..
Did you ever get this fixed? What was the issue?
Thanks.
Meraki support issued an RMA for the device.
Thanks Dante23. I opened a case and they did the same.