How to open a ticket on Meraki

Mbengui
Comes here often

How to open a ticket on Meraki

Good night guys, can you please help me, like opening a ticket on the Meraki website

5 REPLIES 5
UCcert
Kind of a big deal

Re: How to open a ticket on Meraki

In your dashboard. Top right hand corner there’s a Help button. Drill through that.

Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
UCcert
Kind of a big deal

Re: How to open a ticket on Meraki


Help > Get Help

 

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Darren O'Connor | uccert.co.uk
https://www.linkedin.com/in/darrenoconnor/

I'm not an employee of Cisco/Meraki. My posts are based on Meraki best practice and what has worked for me in the field.
BlakeRichardson
Kind of a big deal

Re: How to open a ticket on Meraki

@Mbengui access to support also requires you having an active product license.

 

Support is not available if you are using the free version of Systems manager. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
PhilipDAth
Kind of a big deal

Re: How to open a ticket on Meraki

>Support is not available if you are using the free version of Systems manager. 

 

If you are using the free version AND have no other Meraki licences.  If you have a licence for anything else Meraki, you get support for Systems Manager (including the free edition).

Mbengui
Comes here often

Re: How to open a ticket on Meraki

Thanks bro, my problem has already been solved.
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