Historical device data - MX67W

[alceryes1]

Can someone confirm that there will be a difference in the red (offline) label depending on what happened?

Just a Meraki cloud connectivity issue will show 'no connectivity' while a power outage will show 'reboot/no power' or something like that?

TIA!

[alemabrahao · Accepted solution]

Yes, there is a difference in the labels displayed for offline status on the MX, depending on the cause of the issue.

If the MX loses connectivity to the Meraki cloud, it will display a status indicating "no connectivity". This typically means that the device is still powered on, but is unable to communicate with the Meraki cloud.

If the MX experiences a power outage or is rebooting, it will display a status indicating "rebooting/no power" or something similar.

[Mloraditch]

There is some difference yes. It notes  Upgrades and Reboots (when initiated from the dashboard). I don't believe it distinguishes between power outages and other lack of connectivity situations. I've looked at a couple of clients who I know had power outages and they just say no connectivity.

[alemabrahao]

Typically it does indicate the reason, unlike you, I have already noticed that when there is an unexpected reboot it is indicated, just as when you do a firmware upgrade it is indicated that the reboot occurred due to the update.

[RaphaelL]

Those are some example for status. I have seen "Planned reboot" also if it was initiated from the dashboard.

[Mloraditch]

Yeah between all the different types of power events and what the end users describe, it's likely what we are being told are power outages may not directly affect the devices I'm checking. UPS kept things up, partial outage, etc.

I guess what I would say to OP given that is if the Meraki says it lost power it did, but if it doesn't it's doesn't mean there wasn't some sort of utility event. May or may not matter with what you are trying to monitor or correlate.

[alceryes1]

Perfect! Thanks all!