Facebook WiFi not working on “new style” page

Djsky123
Here to help

Facebook WiFi not working on “new style” page

I’m trying to set up a vlan on my MX64 to only allow users to access the internet if they check in using Facebook.

 

I have a couple of Facebook pages that I manage, and old style pages work just fine, however the “new style” Facebook pages throw up an error on the splash page saying to contact the administrator.


I would ask Facebook, but they have no way of contacting them.

11 Replies 11
alemabrahao
Kind of a big deal
Kind of a big deal

@Djsky123 can you share the error screenshot?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Djsky123
Here to help

2951D5F4-18D9-45E4-AC97-6C5272977B29.png

alemabrahao
Kind of a big deal
Kind of a big deal

Did you follow this link: https://documentation.meraki.com/General_Administration/Cross-Platform_Content/Facebook_Login?fbclid...

 

Have you checked the configuration on the Facebook page?

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Djsky123
Here to help

Yes, as I said, my other pages that I am an admin of, work just fine, just not specific pages that are facebook’s “new style” pages.

alemabrahao
Kind of a big deal
Kind of a big deal

I will create e new page and perform a test. I will let you know as soon as possible.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
alemabrahao
Kind of a big deal
Kind of a big deal

@Djsky123, I just tested here and It worked as expected. I created a new page style and I linked this page with my SSID.

 

WhatsApp Image 2022-04-05 at 08.34.13.jpeg

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Djsky123
Here to help

Ok…. Was this set up on a meraki access point or the vlan on an MX?

 

i’m not using meraki access points.

 

would you care to PM and maybe test on my page if I grant you access on facebook?

alemabrahao
Kind of a big deal
Kind of a big deal

I tested on MR but I can test with MX.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
alemabrahao
Kind of a big deal
Kind of a big deal

@Djsky123if you want I can test it with your Facebook page without problems.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
alemabrahao
Kind of a big deal
Kind of a big deal

@Djsky123  I performed a new test with MX and It worked fine. Here is my configuration: I created a new VLAN and performed an Access control configuration setting for my Facebook Page, and I created an open SSID and set it to use my new VLAN.

 

alemabrahao_0-1649162169485.png

 

alemabrahao_1-1649162221391.png

 

alemabrahao_2-1649162408915.png

 

 

 

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
alemabrahao
Kind of a big deal
Kind of a big deal

By the way, make sure that you have configured a location on your page and the Workdays.

I am not a Cisco Meraki employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.
Get notified when there are additional replies to this discussion.
Welcome to the Meraki Community!
To start contributing, simply sign in with your Cisco account. If you don't yet have a Cisco account, you can sign up.
Labels