Unable to connect to our company's trusted network (error screenshots attached)

ikoro
New here

Unable to connect to our company's trusted network (error screenshots attached)

Hello, 

I have a new device that I need to enroll via enroll.meraki.com but everytime I try it fails. 

This is affecting more than one device, and currently we are stuck for the past week trying to find a solution. 

Here are the screenshots related to the process and error of the enrollment. 

 

  1. Failed to enroll: https://imgur.com/HNRMBov
  2. Install AFW account: https://imgur.com/1HrljgQ

 

For context: This is my device info: https://imgur.com/7RtYbur

  • We have tried to enroll at the install wizard screen using the QR code to no avail
  • We have tried connecting to Trusted secure wifi network or using Guest network, no difference. 

 

I have been at this issue for many days and other developers are impacted. 

We would appreciate any help. 

 

0 Replies 0
Get notified when there are additional replies to this discussion.