Onboarding docs wrong and/or web portal down?

[BrandonS]

Step 1 from onboarding instructions do not work: https://documentation.meraki.com/Go/Meraki_Go_Onboarding

None of the web portal URLs seem to work for me.

Also see: https://www.reddit.com/r/meraki/comments/p6gxve/first_impression_with_todays_new_meraki_aps_i/

[Tom_]

on top of this, the Meraki Go app on mobile phone isn't allowing the completion of enrollment either.

I've just purchased a bunch of expensive bricks it seems.

[4lber00]

The portal is not working yet. What faster support!

[Camfj141]

May be down currently..... I was just able to create an account about 4-5 days ago 

[Camfj141]

Can you access this to create an account? https://account.meraki-go.com/go/login

[hidden0 · Accepted solution]

Hi @BrandonS @4lber00  @Tom_  @Camfj141 

You are correct on both points, and both of these issues have been corrected.

We suffered an issue that impacted reachability of our onboarding portal, but you should be able to access it now.

That link in the documentation also pointed to a deprecated hostname, and this has been updated to reflect a more permanent hostname going forward.

We apologize for any inconvenience this has caused.