Meraki-Go

[ELP]

I can no longer sign into the meraki-go account on my pc or mobile phone.  I've sent many many emails over the past week, seems those emails are just going into a black hole at cisco meraki go?

I tried to delete the GX20 and start over, it stopped issue dhcp address, tried factory reset, then I had the bright idea to remove it from my account, they all went to $&^T

[Evil_Mad_Hatter]

I seem to have made the same fatal mistake except I took it one step further and tried to reset my account entirely and seemed to have bricked all 15 devices still awaiting help from Cisco.

[MiriamGo]

@ELPand @Evil_Mad_Hatter - very sorry to hear you're both having issues logging in and getting your devices working! If you can shoot an email to merakigo@cisco.com or fill out this form here: https://www.meraki-go.com/contact-us/ 

Our team will follow up to get you logged in and your devices running again. 

[Evil_Mad_Hatter]

Thank you I have done that now as I wasn’t getting anywhere from the app generated one.