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Managing Multiple Customers - We own the gear

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Managing Multiple Customers - We own the gear

I know this is challenge on the enterprise side, but we would like to own and manage all the gear. I assume I can add subscriptions to each customer as long as the end customer is identified, but use our emails for all notifications and subscriptions?

 

As well, it would be nice if the app was multi-customer not just having an email for each. (I've already submitted the wish).

 

Any idea when this will be available in Canada?

2 REPLIES 2
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Re: Managing Multiple Customers - We own the gear

I have been looking at Meraki vs Meraki Go for a similar project with multiple clients, unfortunately there doesn't seem to be a way to setup a MSP dashboard like the full enterprise Meraki. It appears the two segments that are going for are small biz with little network know how (think converting from their ISP's router/wifi combo) and small/med/enterprise with small being >25 employees. There is a real need for the 1-25 employee company with no IT department and yet requires affordable equipment. I would posit since they introduced a switch and security appliance they are working on a roadmap to include that above mentioned market - I know businesses that want nothing to do with their network, but balk at the idea of paying for Meraki (enterprise grade) hardware and licensing. Hopefully they will create a MSP online dashboard for the Meraki Go product line and then it would be a killer for addressing that market. To more directly answer your question, not at this time.

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A model citizen

Re: Managing Multiple Customers - We own the gear

Maybe you could run Go app on your browser with extension emulator approach in order to simplify managing multiple customer orgs on Go?