Can't see Hardwired Printer over Wifi - but can see it on wired devices.

DCH
New here

Can't see Hardwired Printer over Wifi - but can see it on wired devices.

We have a client with small restaurant network a few vlans/ssid's. Everything works fine wired and even wireless. Except the ability to see the wired office printer over the wiif.

 

Same network /vlan , no filtering turn-on, no guest networking turning on. Pretty much a default setup for this SSID/Vlan. 

 

And we are able to control other hardwired devices, such as a music streamer, via wifi.

 

Can not find any reason why when on Wifi the printer is just not visible on the network, none of our tools find it. But as soon as you connect that wireless device to a wired connection on that same vlan, it prints perfectly fine.

 

Any ideas? Pretty much at a point of just deleting that whole part of the network and recreating it...

1 Reply 1
MiriamGo
Meraki Employee
Meraki Employee

Hi @DCH - thanks for the details, are you still unable to see the wired office printer in your client's network? If so, could you shoot a note to merakigo@cisco.com with the email you use to manage your client's network? 

 

Our team will be happy to take a look and sort out what's happening. Thanks! 

Miriam Kung
Cisco Meraki Product Marketing
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