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Way to locate Meraki order details with HW serial

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Way to locate Meraki order details with HW serial

Has anybody found a way to locate Meraki order details for a specific HW serial number? Meraki shipment confirmations do not provide this info, those only list Cisco SO, Meraki SO and partner booking reference.

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Kind of a big deal

Re: Way to locate Meraki order details with HW serial

I know there's an Order Number column in the Organization > Inventory.

 

Also, in the Organization > Changelog, if you search for the word "claim", you may find the info you need. Order numbers are mentioned there too.

5 REPLIES 5
Kind of a big deal

Re: Way to locate Meraki order details with HW serial

I know there's an Order Number column in the Organization > Inventory.

 

Also, in the Organization > Changelog, if you search for the word "claim", you may find the info you need. Order numbers are mentioned there too.

Building a reputation

Re: Way to locate Meraki order details with HW serial

Oh yes, thanks for reminding me! Anyway I just submitted some wishes on both inventory and license info pages.

Kind of a big deal

Re: Way to locate Meraki order details with HW serial

Yes there is an order number column as mentioned by @BrechtSchamp  although when i check my inventory page this column is not populated for any of my hardware.....

 

In an ideal world you should be asset tagging your equipment and have some kind of database to manage your assets as well as show purchase information such are order numbers and invoice numbers. 

Meraki CMNO, Ruckus WISE, Sonicwall CSSA, Allied Telesis CASE & CAI
Kind of a big deal

Re: Way to locate Meraki order details with HW serial

Same here for a lot of devices, I'm not sure why. That's why I also added the changelog part. I find more info there usually.

Building a reputation

Re: Way to locate Meraki order details with HW serial

Meraki side EMEAR response was to use disti files as I suspected it would be. Lets check again next week after Meraki has fullfilled my wishes. However I feel that external ITAM system, CRM or whatever is preferable to locate all data involved.

 

serial numbers are sent to the purchasing party via the daily fulfillment log email - this can be sent by distribution to the customer if necessary. The order can also be claimed by the order # and search with the order # for the shipping notification email.

 

I marked this thread closed. Thanks for your input.

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