CMNA promotional Device License Renewal

[svmayol]

Hi,

i would like to ask if i can still renew the licenses of my meraki devices that was given to cisco meraki when i earned my CMNA? this were meraki promotional devices. i have MR,MX and MS that needed license for it to be use.

thank you

[Greenberet]

Hi,

yes you can. You should get an email 1? week before they expire, where you have to answer some questions.

There are some requirements:

Your Dashboard Organization needs to be compliant, so all devices need to be licensed. The licensing also needs to be active and not expired. Compliant Organizations are those which have a CMNA promo license key applied, have 12 or fewer applied licenses and have active/current licensing. The program will not renew non-compliant Orgs, or those that are partially licensed or expired.

See https://trainingevangelism.zendesk.com/hc/en-us/articles/360014840598-CMNA-Refresh for full details

[svmayol]

my meraki promotional device has ecpired a year ago.

my dashboard org is comlinat and so is my devices that meraki provided.

it just needs renewal from meraki side.

thank you

[DJDonovan]

Hi svmayol!

Greenberet is 100% correct in this scenario and the link they provided will assist you further.

Let us know if you have other questions!

-Donovan

[IngSuzzy]

I wonder how this end? 🤔 I need help to…. Today is my last day before grace period…. But I don’t get a response…. I saw a link that maybe my organization would apply for an auto renewal, but it seems I can’t achieve that, because still isn’t renewed, I sent an email to promo renewals, on April and today …. Does anyone go through this and make it ?

[IngSuzzy]

Im glad to inform, that although I was on period grace, just 2 days, i send the email to promorenewals@meraki.com this saturday when i see that my organization has not be auto renewed, today (monday) i got a notification that I'll be receiving an email with the confirmation order to renew the organization, and it came and now my organization is licensed to 2025 😁